What to Expect

Mi-Fiber is busy in its preparations to bring the greater Des Moines area an unmatched Broadband experience through its deployment of a 100% fiber optic network. We are engineering the network specifically to deliver unmatched speeds and reliability. There is a lot of work to be done behind the scenes before service can be deployed. We understand that it can feel like a lifetime when you are waiting for something that you really want. We promise your Mi-Fiber Internet service will be worth the wait! Here’s a glimpse at why your patience is appreciated and necessary.


What Does Mi-Fiber’s Deployment Plan Look Like?

Our deployment schedule in Waukee followed a phased approach in which services were sequentially deployed across identified build sectors or “Fiberhoods”. We have since completed construction throughout the city of Waukee. Due to overwhelming requests we have expanded our deployment to include parts of Altoona, Clive, Grimes, Polk City, Bondurant, Pleasant Hill, Urbandale, and West Des Moines! 


You can view an interactive map here


What is Mi-Fiber Up To Right Now?
Our efforts are principally focused on two core areas of service preparation:

1. Detailed Engineering: We’re surveying neighborhoods, working with the city on utility layouts and rights of way, and designing the network based on latest generation fiber deployment techniques. You may see our staff and contracted engineers around town over the next several months as we work our way through designing the overall network for the greater Des Moines area.
2. Community Outreach: We don’t want to be a vendor that’s disconnected from those we’re seeking to serve. We’re participating in community events with city Chambers, civic organizations, developers, schools, and neighborhood groups to insure we continue to tailor our offerings to meet the needs of local businesses and residential communities. Please contact us if you would like us to schedule a visit with your neighborhood group. Email us at info@fiber.net


What does the construction process entail, and how long will it take to complete?
High Speed Internet ServiceBefore we can lay the fiber in the ground, or bring in construction equipment such as boring machines, we have to figure out where the existing underground utilities are—wires, pipes, water lines, and so on. We then follow a precise process for marking the locations (“locates”) where each utility is supposed to be. This helps our construction crews when they are digging. You might see orange, blue, red, or yellow paint and flags on sidewalks, streets, or even on your grass. Those are locating marks of underground facilities we’ll have to navigate during construction.

Our construction permits, which are issued by a state or local government, allow us to build our network in public rights-of-ways and easements in a particular jurisdiction. Where applicable, we have to separately secure the rights to construct on private property, such as in a multi-family apartment building, in a gated community, or across a private road.

High Speed Internet Service Most construction work is disruptive in some way or another, but rest assured, Mi-Fiber will make every attempt to minimize disruption for the city and its residents. Our goal is to maintain the integrity of every area we work in, if this isn’t done to your satisfaction please email info@mi-fiber.net





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