Aureon Residential Phone Service

Looking for an alternative to your existing landline phone service, or tired of inconsistent indoor cell coverage?
Phone service, brought to you by Aureon Communications, leverages the power of your Mi-Fiber broadband connection to deliver consistent, crystal clear, high definition voice service!

To make a call using Aureon voice service, the phone must have a power source and an active Internet connection. If you are experiencing a power outage or an Internet outage, you will not be able to complete a call. This includes emergency 911 calls. Backup power supplies are available for purchase.

When an emergency call is made from an Aureon voice service phone, the address on record will be provided to the emergency personnel. If the phone is moved to a new address, call 515-850-0500 and request that the address be updated in the Aureon voice service system. The address information must be updated for the calls to be routed to the appropriate emergency services personnel.

Taxes, fees and one-time charges will apply. Some restrictions may apply.

 

Additional Information

Installation Fees

A non-recurring installation fee of $100 will apply for Aureon Voice service, but will be discounted to $70 if Aureon Voice is installed at the same time as Mi-Fiber internet. Any Mi-Fiber promotion providing free installation applies to internet service only and does not apply to Aureon Voice service.

Labor Rates For Service Calls

Labor rates can be found on our Forms & Policies page.

Ready to get started?