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At the time of installation, the technician will ensure that the Wi-Fi connection is working properly before leaving.

For customers who select the Managed Wi-Fi service at signup, the technician will make sure that the signal saturates the entirety of your home and will assist you in getting all of your devices connected to your new Mi-Fiber Internet service. The Managed Wi-Fi Service provides absolute assurance of both in home signal coverage and device connectivity/Wi-Fi performance with a 24/7 Concierge Hotline, 24 Hour In Home Wi-Fi Monitoring, No Cost Next Day In-Home Issue Resolution, Worry Free Equipment Replacement Guarantee, and a Signal Saturation Guarantee.

Otherwise, customers who select the standard Gigabit Enabled Router Rental will assume responsibility of managing their own Wi-Fi network, including device connectivity.