Mi-Fiber understands that reliable connections and dependable service is a necessity for your business. Our staff is here to help!
Mi-Fiber is an Iowa based company with values that reflect this. Our level of customer care is something you won’t experience elsewhere. A locally based customer service team is available to you 24/7, and our technicians work to resolve all issues within the same day.
Managed wifi provides assurance of both home signal coverage and device connectivity. For $19.95 per month you will receive:
24/7 Conceirge Hotline
Managed wifi customers are proviced a dedicated hotline. Our advanced diagnostic tools and trained staff will ensure your issues are pushed to the top of the list!
24 Hour in-home Wifi Monitoring
Mi-Fiber constantly monitors the health and utilization of you wifi network, assuring that bandwidth is consistenly available to all devices within your home. If we detect issues with your connection we’ll address them proactively before they impact you!
No Cost Next Day Issue Resolution
If we can’t resolve an issue remotely we’ll dispatch a technician to your address no later than the next business day. We strive to resolve issues the same day if possible!
Worry Free Equipment Replacement
If your equipment fails or is operating below standards we’ll replace it at no charge to you, no later than the next business day.
Signal Saturation Guarantee
Our in home evaluation will engineer a wifi environment that guarantees no dead zones within your home. Specify where you want coverage, and we’ll engineer a solution to ensure you get the most out of your Mi-Fiber connection no matter where it’s being used!
Additional Static IP Addresses
All of our provided IP addresses are static. You can purchase 1 additional IP address for $16 per month, or 5 additional IP addresses for $32 per month.
Additional Air Ties
Depending on the size and layout of your office you may need to add additional Air Ties to maintain connectivity throughout the space. These can be added for $9.95 per month.
Mi-Fiber is currently waiving all installation fees! Normally there is a flat $100 installation charge.
We give our customers the option to use our equipment or to use their own. While trouble shooting is much more difficult when a customer is not using our equipment, we understand why some may prefer this option.
If you choose to rent our equipment for $9.95 per month, we will provide and maintain a router, access point, and static IP address. If you choose to use your own equipment you will need to provide your own router and wifi equipment. Mi-Fiber will provide a static IP and maintain our equipment at the property for $4.95 per month.